Self collection of party supplies and balloons is available at Ponggol Twenty-Fourth Ave (near Ponggol Beach).
Advance notice of 2 days is required. Please state the intended date and time of collection during
checkout. Our customer service will contact you via email / phone call within 24 hours upon
receiving your order.
Please select a time within this schedule for self collection:
Any timings outside this schedule, please check with us before ordering.
Local Delivery
Postage is charged according to the weight of package and to the rates of Singapore Post. We will
dispatch all items within 2 working days following payment clearance. Please see the table below
for estimated delivery time as provided by Singapore Post.
Normal mail: 1-2 working days
Registered mail: 2 working days
Local Courier: Same working day
Door Delivery:
All door delivery orders is subjected to schedule availability. Advance booking of 14 days is
advised. Door delivery is $16/trip (exclude any carpark, erp or entry charges we may incur). Our
customer service will contact you via email / phone call within 24 hours upon receiving your order.
Worldwide Delivery
We do worldwide delivery.
Postage is charged according to the weight of package and to the rates of Singapore Post. We will
dispatch all items within 2 working days following payment clearance.
For Normal / Registered Airmail, it takes approximately 4-14* working days, depending on the
country of delivery as follows:
Australia & Asia: 4-8 working days
UK & Europe: 4-12 working days
USA, Canada: 6-11 working days
Rest of World: 6-14 working days
For worldwide EMS (courier service), delivery is 2-4 days depending on country of destination.
*Note:
Only non inflated balloons can be sent via postage or courier services and for all
international orders.
Please note that delays can occur in customs, and these delays are beyond our control.
We are both bound by the carriers' policies. We will follow up any claims we can pursue
and may need your cooperation should such a claim against a carrier arise.
We are not responsible for any packages lost during shipment for delivery by normal mail /
normal airmail since no form of tracking is possible. We strongly encourage you to opt for
registered mail or courier services. Tracking number will be provided for these items.
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